Cancellation and Refund

Eligibility for Cancellation
Customers can request a cancellation within 24 hours of purchase if the product has not yet been accessed or downloaded. To request a cancellation, please contact us at ceo@sitok.in.
Exceptions
Once the digital content is accessed or downloaded, cancellations are not possible.

Eligibility for Refund
Refunds are applicable only in cases where technical issues prevent access to purchased digital content, despite all troubleshooting efforts. In such cases, please contact us within 7 days of purchase.
Non-Refundable Products
Due to the nature of digital content, refunds are not available for any of the following situations:
1. You have accessed or downloaded the product.
2. You simply no longer want the product.
Refund Process
Once your refund request is approved, it will be processed within 7-10 business days. Refunds will be credited back to your original payment method.

If you have any questions or need to request a refund, please reach out to our support team at ceo@sitok.in.